If you have forgotten your username or password, go to *NOTE* We are aware of issues with the devices ability to connect to hotspots. You will only need to login once and the app will automatically connect you when in range of a hotspot. To login to the app you will need your BT ID or your primary email address or which was sent to you in your order confirmation email. BT Broadband & BT Mobile customers get FREE and unlimited BT Wi-fi access. Download the free BT Wi-fi app to get online automatically at over 5m hotspots in the UK.
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